I Called Security on the Big Kids at the Mall

12

Although it is a fantastic petri dish of winter cold and flu germs, I have to say that the mall play area has been a lifesaver for me in extremely hot or extremely cold weather in Dallas while my kids are little. It’s a good way for them to burn off energy out of the weather, and it’s fairly contained for my toddlers who always loved to roam.

One thing has always dampened my enthusiasm for the mall play area: school holidays. Summer break or winter, or even MLK day. Any time that the “big kids” are out of school, the mall play area is sure to be overrun with children as old as 10 years old. I’m not talking about young Mother’s Helpers or older siblings who are there specifically to help watch the babies and toddlers in their care. I’m talking about a group of 10 year old boys crashing through the tiny plastic landscape, trampling the immobile little ones unfortunate enough to be in their way. The ones who ambush my 3 year old by hiding behind and rock and screaming at him until he cries, and then run off, laughing. Swinging off of anything high and knocking over preschoolers who didn’t think to look upward before rounding the corner.

There’s a little plastic monkey outside our mall play area who holds his hand up playfully at the maximum height you can be to enter the play area.

And you know what is right beside that little measurement device? The phone number of mall security.

On at least one occasion, I have called that number.

I remember specifically the first time (and maybe only, but I can’t remember for certain) I called that number. Of course, I walked away from the play area a bit so that no one else could hear me make the call. I walked back with a ridiculously guilty feeling. Like I had done something wrong, something that betrayed all my fellow moms. And I remember even more how angry the kids and the moms were when the security guard showed up and enforced the height limit.

Because I get it, really I do. When you have children that range in ages from 3 to 10, as many of us do, it’s hard to say “no” to your older children when you really want your younger children to have the opportunity to play in the play area. My own kids are 15 months apart, but my son is just now (at 5 years old) around 42 inches tall. The maximum height to play in the play area is 42 inches. He asked to go to the play area today and I got that measuring tape out. When I read what it said to him, I told him I wasn’t sure if he could go in. I explained to him why. It was not fun, and I’m not sure he fully understood. His little sister can still play, why can’t he? 

I thought to myself: my 5 year old might be OK in the play area. He is a gentle guy, and very respectful of babies because we have so many friends, cousins, and neighbors with tiny ones that we watch and play with regularly. But I also know that he gets excited sometimes and loses control of how rough he’s being with Daddy at home. I understand that it’s likely he could play without being aware of the younger ones and he’s getting big. I am his mom and I know him. I have to be honest with myself and make the judgement, even when I don’t like the answer.

I decided to take him up there and tell him that we weren’t sure if he could go in or not, we would have to see. Here he is, right by the sign indicating height limits.

Big Kids in the mall play area: I called security | Dallas Moms Blog

In the end, I let him play that day. But I called him back to me multiple times when I saw him getting a little excited to remind him to be careful. He came back to me a few times and told me how he was carefully watching out for the babies and I told him what a good job he was doing. He was respectful and gentle. All the while, I was watching the reactions of the other moms. Were they annoyed? Did they seem worried about his size? If I had seen any of those signs, I would have pulled him out to sit by me on the side.

He was the only child there over the age of 3 that day. If someone had called security on him, I would have understood and so would he. Would he have been happy? No. But I had informed him beforehand of the risk. I told him that if someone felt he was too big and asked him to leave, he would need to sit with me outside the enclosure while his sister played. It’s the rules, and it’s only fair.

Do I feel differently about the day I called security on the big kids now that my oldest is a “bigger kid”? No, I don’t. I would do it again. The mall play area is not the correct venue for a group of 10 year olds playing tag. I posted this photo on my Facebook profile and most of the other moms agreed that older or taller children in the play area are fine as long as they are being careful and respectful. I feel like this is about behavior, not size. As moms, we have to be aware of our kids’ behavioral tendencies and direct them to activities where their preferred method of play is acceptable and safe for others. This means saying “no” to some activities they might have enjoyed when they were younger, and sometimes even inconveniencing ourselves as moms. I guess that’s just called “growing pains”. 

What do you think? Is it about height limit or behavior? Have you ever called security on big kids play roughly?

12 COMMENTS

  1. I understand the frustration. I have also been shocked by the apparent ages of some of the kids in mall play areas. But just to play devil’s advocate, my son (who just turned 3 the end of Dec.) is 41.5″ tall. How do you explain to a 3 yr old that they can’t play with other 3 yr olds in the play area because of genetics?

  2. Yes! I wholly support calling security. I usually tell the big kids myself and went so far as to ask a group of three big kids where their mother was. “Victoria’s Secret? Please go tell her you are throwing little babies off the slide.” Oddly, they didn’t come back. There are so many more options for older kids to play-indoors and out. I have two 3 year olds. Some mornings it’s all we can do just to get to the mall and play safely. And school holidays? We don’t even try.

    • I wondered the same thing about the moms – when the security guard came, several of the kids ran over to adults who might have been their moms. What were those moms doing that they missed the chaos?? Did it seem OK to them that their big kids were endangering the little ones? Weird.

  3. I definitely support calling security and have been tempted to do so multiple times. Glad to know I am not the only one who feels guilty doing it, but it is not safe for the littles.

  4. Yes! Thank you. As mom of little one who frequents these play areas during school breaks (I am school teacher, so that’s the only time we can go too), I think this was a good call.
    There’s a huge difference between a 5 year old playing in a mall play area designed for preschoolers and younger, and 10 year old boys. 10 year old boys normal play- the things they do when they are not misbehaving- is too rough with little ones around. Also, this place space is not designed with them in mind, so the play equipment is not age appropriate, which can make their play even more wild. I get it, mom needs a break, and it’s too hot/cold for them outside too. I would suggest McDonald’s. The play area is better for older kids, and there’s no age or height limit.
    Now, if you just want somewhere to drop them off while you go shopping, well, so do I sister. Too bad, so sad.

  5. Society is forcing kids to grow up too quickly. I think that kids should be allowed to be kids. They just need to be careful with little ones. Moms need to realize that kids grow very quickly. I have taken my babies there to play and was one of those overprotective moms and I called security once. I wish I could go back and tell myself then that I would blink and my kids would be this “big kid” age very quickly. I have a 6 and 8 year old and they were too tall to play when we went to visit last month. I found that sad. They are still kids and I want them to still enjoy playscapes and parks, rather than expecting to be entertained with other stuff that kids this age are into.

  6. I completely agree! I’ve also called security before and came close to it multiple other times. It’s about behavior. I don’t mind when the older kids are being gentle and not running around like maniacs… I’ve also called kids out myself when the mom’s aren’t paying attention and their kid is hitting or abusing other kids, even the younger ones. We definitely have to monitor our children, no matter the age! I have noticed as well lately that many older kids are being left there unsupervised while the mom or parents shop!! This is quite unbelievable… Sometimes they even leave an older one, maybe 8-10, to watch a younger one, around 2-3. And yes, holidays are just ridiculous!!!! I don’t feel guilty when I call security and I will do it as often as I need to when kids are being unruly. Great article! A lot of us are thinking and feeling the same way! ๐Ÿ™‚

  7. What about when your 2 year old is almost too tall. My son’s 40.5 inches tall, but he’s only 2. He doesn’t know to watch for younger ones yet.His sister who is 10 helps, but she is one of the big kids who is just careful of little ones andonly follows her brother around.

  8. Good for you for calling security and good for security for actually showing up. Too bad people got mad. Rules are rules and they exist for a reason. What were these parents thinking? The shopping mall where I live also has the 3 1/2 foot height limit at its play area and it goes ignored ALL THE TIME. I’ve called security and the person answering the phone said they’d send someone but nobody ever showed up. For the record, there’s a huge difference between a 46-inch preschooler/kindergartener cooperatively playing on the equipment than a group of 5-foot tall 10-year-olds running amuck.

    One time I got to the mall with my child right when it opened and there was a girl between 10 and 12 balancing on the narrow edges of the highest parts of the play structure. (Naturally, my child wanted to copy her.) No adult was to be seen. I asked her where her parents were and she said her older brother dropped her off there so he could shop for clothes.

    Another rule that’s also unenforced is the “socks required” rule and the “no food/drinks” rule. Don’t get me started on those.

LEAVE A REPLY

Please enter your comment!
Please enter your name here